Abstract
Every organization has organizational networks for exchange of ideas and information. It is believed that organizational network analysis (ONA) can help the business be more effective. While considerable research efforts have been made for visualizing and analyzing relationships in organizational networks, it lacks a holistic way to model the complex social structures and rich semantic information of these networks. Indeed, employee behaviors can occur across different communication platforms, such as email and instant messaging systems, which naturally lead to the multiplex structure of organizational social networks. Meanwhile, it is also a challenge to model the impact of semantic information, such as employee attributes and organization charts, and the collaboration relationships of employees. To this end, in this paper, we propose a Multiplex Attentive Network Embedding (MANE) approach for modeling organizational social networks in a holistic way. Specifically, we first develop a multiple attributed random walk approach to jointly model multiple networks, with the integration of external work information. Then, we preserve the network structure by maximizing the probability of predicting the central node based on the surrounding context nodes. In particular, we introduce an attention mechanism to assign a weight to each context node in the training process, according to its attributed relation and structural relation with the central node by utilizing the k-core algorithm and the shortest path algorithm. In this way, the embedding results can be kept consistent with their structural relationships. Furthermore, to solve some department-level tasks, we introduce an attentive relational transition method to learn the representation of departments in the organizational networks. Finally, we evaluate the performance of MANE with extensive experiments on real-world data for three important talent management tasks, namely employee performance prediction, employee turnover prediction and department performance prediction. We also conduct a link prediction task to validate the effectiveness of employee embedding. Experimental results clearly show the effectiveness and interpretability of MANE for organizational network analysis.
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More From: IEEE Transactions on Knowledge and Data Engineering
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