MANAJEMEN SURAT MASUK DAN SURAT KELUAR DI UNIVERSITAS NEGERI SEMARANG MELALUI SIRADI (SISTEM INFORMASI SURAT DINAS)

Abstract

The purpose of the study are (1) To know the management of incoming and outgoing mail at UNNES through SIRADI, (2) To know the obstacles faced in the management of incoming and outgoing mail at UNNES through SIRADI. The type of research used is descriptive qualitative research. Data collection techniques are literature research methods and field study methods. The conclusion in this study is (1) The management of incoming and outgoing mail has been managed electronically using SIRADI, (2) On the management of incoming mail, the letter is received centrally in the General Section of BUHK UNNES, (3) At the entry letter recording stage, there is still a work unit that requires an agenda book to record incoming mail, (4) At the stage of preparation of the concept of exit letter is done manually then the letter will be processed through SIRADI, (5) There are constraints such as network and human resources factor, there are still work units that do not digitize the letter i.e. by scanning and uploading mail files. Suggestions of this study are: (1) Need to improve the quality of the internet network to reduce network disturbances, thereby expediting the process of managing incoming and outgoing mail through SIRADI, (2) Need to have a unity of understanding between the staff at each work unit, (3) Writing in an agenda book or expedition book, so that when needed can look at the book to reduce input error.