Abstract
Issue management is a management process within a company that aims to control the image that is an asset of a company. Public relations has an important role in carrying out issue management. The purpose of this research is to explain how the public relations of the Transmission Implementation Unit (UPT) of PT Perusahaan Listrik Negara (PLN) (Persero) Madiun in issue management related to kite flights causing power outages. This research uses descriptive qualitative research with in-depth interview techniques and a literature study. The theory involved in this research is the Five Stages of Issue Management Theory which resulted in the following research: 1) The Issue Identification Stage with Focus Group Discussion (FGD) and blusukan communication, 2) The Issue Analysis Stage found the cause of the issue, namely the community flying kites around transmission assets and the tradition of kite flights on holidays, 3) The Issue Change Strategy Selection Stage is an adaptive strategy, 4) The Issue Action Programming Stage is carried out by socialization involving opinion leaders, 5) The Results Evaluation Stage by monitoring the number of cases.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callMore From: TUTURAN: Jurnal Ilmu Komunikasi, Sosial dan Humaniora
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
