Abstract

AbstractEditor's SummaryThe burgeoning use of electronic health records and databases to collect personal medical information starts with trust that the information will be kept confidential and used to improve medical knowledge and care. With decades of patient information, the Veterans Administration (VA) has been at the forefront of adopting online health informatics tools and working to develop patient trust, support and engagement. Using the VA's My HealtheVet online health tool, registered patients can access, review and update their online health records and interact with care providers in real time for telemedicine and secure messaging. Additional support is provided through the links and connections that enable vets to participate in a community of practice geared toward healthcare data management. The interactive social technology of Web 2.0 enables the collection of stores of personal medical data, but the program depends on patients' active participation in their health knowledge management.

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