Abstract
An institution is often considered to be a stable, taken-for-granted ‘being’. The consequence is that agency is primarily associated with the rather exceptional creation or disruption of a relatively stable structure. In this article, we suggest an alternative ontology for understanding an institution as something unstable and always ‘becoming’. This opens a range of new and distinct opportunities for theorizing and researching institutional work involved in the everyday practice of managing institutional complexity. It allows us, in this study, to contribute with a new form of agency in terms of the continuous, active work of managing novel contradictions. Further, it induces us to take a more fine-grained look at the accompanying dynamics of work, in addition to work itself, whereby we provide a novel way of accounting for whether work effort is amplifying or subsiding, and whether it is likely to result in greater or lesser volatility within – on the surface – an otherwise seemingly stable institution. The argumentation is supported by an ethnographic field study of the work of managing novel contradictions within a single South Korean credit card company in the aftermath of the Asian economic crisis in 1997.
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.