Abstract

ABSTRACT Trust is one of the most crucial factors affecting the nature of operations and transactions in information networks. Lack of trust in computerized transactions is one of the main obstacles to increase of electronic commerce. Indeed, effective systems are needed for analyzing and predicting various elements of trust to be used in computerized decision making. This article corresponds to this need by suggesting a formal model for systems managing trust in computerized transactions via networks. The evaluation of trust and computerized decision making of this model are based on credentials and algorithms evaluating these credentials. Credentials are parameters measuring and characterizing various elements of trust. Credentials of the model characterize and measure predictability and competence of the trusted party. The model also deploys directly trusted credentials measuring one's own experience of the trusting party, and recommended credentials issued by a third party.

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