Abstract
This article presents the Enterprise Model which simultaneously addresses business functions and processes. It has two core elements. The first is a schematic network of functions and processes which creates a platform for assessing enterprise-wide alignment and identifying opportunities for performance improvement. The second is the 3Cs—the business's customer relations, capabilities, and competencies—which constitute the resource platform for the enterprise's future strategies and determine the feasibility of its plans. The model links the firm's operating decisions to its strategic direction. The article describes the model and how to use it in an integrated audit of an enterprise and its plans.
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