Abstract
PART 1: THE NATURE OF THE CHANGING WORLD 1. The big picture: Web 2.0 and current trends in IT 2. The reality check: surely change is endemic in IT? 3. Web 2.0 and Office 2.0: enter the third paradigm 4. Welcome to the world of Office 2.0 PART 2: IS RECORDS MANAGEMENT NO LONGER FIT FOR PURPOSE? 5. The need for critical professional self-examination 6. 'Not all information sources are records ...' 7. The centralized command and control ethos 8. 'Regardless of format ...' 9. Appraisal, retention and destruction 10. The problems with applying existing approaches to appraisal in the Web 2.0 world PART 3: RECORDS MANAGEMENT 2.0 AND THE FUTURE OF RECORDS MANAGEMENT 11. The 10 defining principles of Records Management 2.0 12. Expanding on the principles.
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