Managing Supply Chain Disruptions in Nigerian Seaport Companies

Abstract

In Nigeria, seaport companies have lost significant revenue since 2000 because of supply chain disruptions. If not mitigated, supply chain disruptions at Nigerian seaports will significantly affect organizational output and profitability. The purpose of this research was to explore strategies some seaport business leaders use to mitigate supply chain disruptions in Lagos, Nigeria. Supply chain management theory was the conceptual framework for this single case study. Data were collected using semistructured interviews with 4 participants from a Nigerian seaport company that adopted successful strategies to mitigate supply chain disruptions and review of company documents for methodological triangulation. Using thematic analysis, the 5 primary themes were corruption, seaport congestion, bureaucratic bottleneck, equipment failures, and employee disputes.