Managing stress in the workplace: Part I — Guidelines for the practitioner*

Abstract

This chapter presents the guidelines for stress management in the workplace. These guidelines are aimed at the practitioners in the workplace who are responsible for ensuring the healthy, safe, and productive conduct of work. Strategies to help control or manage stress, when it is a problem in the workplace, include changing the work environment and assisting individual workers to control their responses to stress experiences. The guideline is intended to provide some assistance in reducing the negative consequences of stress in all workplaces. The real aim of these guidelines is to provide an overview of the approaches that could be adopted to reduce the negative effects of stress from all sources in the workplace. Solutions to the problem of stress can be put into two main categories, interventions that focus on changing the work environment and work organization and those focusing on assisting and improving the individual worker's coping skills.