Abstract
Introduction - PART 1: EXPLORING CONCEPTS AND MODELS IN PRODUCTIVITY AND PROFITABILITY - Developments in Retailing and Retail Management - Productivity, Profitability and Performance: Introduction to Issues for Cash Flow and Productivity - Profitability and Productivity: Decision Areas - Managing the Margin Spread - Managing the Asset Base - Modelling Performance Options - Productivity and Profitability: Planning & Control - PART 2: PRODUCTIVITY & PROFITABILITY, PLANNING AND CONTROL: DECISION AND INFORMATION - Productivity and Profitability Decisions and Information Requirements - Productivity and Profitability Planning and Control: Decision Types - PART 3: APPLYING THE PRODUCTIVITY/PROFITABILITY MODEL: THREE CASE STUDIES - Doleys PLC - Kookaburra Holdings PLC - Floorwise PLC
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