Abstract
The authors use a simulation approach to determine effective management of resource allocation and task prioritization decisions for the development of open source enterprise solutions software in the context of a large scale collaborative development project (CDP). Unlike traditional software systems where users have limited access to the development team, in open source environments, the resolution of issues is a collaborative effort among users and the team. However, as the project grows in size, complexity, and usage, effective allocation of resources and prioritization of tasks become a necessity to improve the operational performance of the software system. In this paper, by mining an open source software repository, the authors analyze the effects of collaborative issue resolution in a CDP and its effects on resource allocation of the team developers. This article examines several scenarios to evaluate the effects of forum discussions, resource allocation, and task prioritization on operational performance of the software system.
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