Abstract
A knowledge-based economy, exponential changes in technology, increasing number of diverse students, call for innovativeness, community engagement, stiffer competition and demands for accountability put enormous demands in institutions of higher education. The non-teaching staff had taken significant roles in today's academic work environment. However, the challenges of the 21st century bring the non-teaching staff to be in front of the process. By using training needs analysis, we can determine what professional development activities to be given. To ensure its sustainability, professional development programs must focus on and benefit the institution which includes both teaching and non-teaching staff. Nonteaching staffs play vital role in the academic environment because they are in the technical and support side of the educational institution. It is very important that nonteaching staffs should also be knowledgeable with their role and participation in the process. This paper is an eye opener to the top management on the value of non-teaching staff as they portray equally important role same as teaching staff.
Highlights
Demands in institutions of higher education are becomingly enormous brought about by a knowledge-based economy, exponential changes in technology, increasing number of diverse students, call for innovativeness, community engagement, stiffer competition and demands for accountability. This brings about challenges to the entire academic environment – the teaching and the non-teaching staff to attain the accomplishment of institutional goals in higher education
Sports can be a good bonding and past time for both teaching and non-teaching staff because they can release their tensions and pressures received in their day to day work in the academic environment
The study concludes that non-academic staff regardless of the number of years of stay in the university/college are focused more on establishing foundation for their career as manifested by their need for professional development characterized by their need to be trained on Developing and Achieving Personal Goals, Career Planning and Goal Setting, Understanding Nonverbal Communication, and Preventing Job Burnout
Summary
Demands in institutions of higher education are becomingly enormous brought about by a knowledge-based economy, exponential changes in technology, increasing number of diverse students, call for innovativeness, community engagement, stiffer competition and demands for accountability. This brings about challenges to the entire academic environment – the teaching and the non-teaching staff to attain the accomplishment of institutional goals in higher education. Identifying training needs as part of the professional development program of an institution of higher learning is a vital element of its sustainability. Professional development programs must focus and benefit the institution, and include both teaching and non-teaching staff. Non-teaching staffs play vital roles in the academic environment because they are in the technical and support side of the educational institution
Sign-in/Register to view highlights & summary Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
