Abstract
PurposePresents an overview of the importance of performance management analysis (PMA) in ensuring the value and success of performance management systems.Design/methodology/approachThe author discusses the importance of PMA and the main elements and structure of the PMA which need to be in place. He relates the ideas discussed to a Dutch municipality which was undergoing rapid growth and change and urgently need to review its performance management systems.FindingsIf it receives buy‐in and support from across the organization, the PMA is a key tool in ensuring the ongoing success of performance management systems.Originality/valueProvides clear, tangible evidence, through the use of a practical case study as to the importance of the PMA.
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