Managing more with less - a real-time example of optimized resource allocation

Abstract

There is a common theory that the larger the number of computer systems and associated applications in use, the greater the requirement for computer system resources. The objective of this paper is to review the techniques which can be used to manage large numbers of applications and systems with a small number of technical resources. A Case Study will be given to explain how these techniques have been used to manage a small technical staff (GIMS) which supports several divisions at a textile company in its process automation effort.