Abstract
Evaluating innovation competence and practices is a significant and complex issue for many contemporary organizations and it presents itself as a challenge for forthcoming initiatives. In this article, we present the case study of a small hightechnology firm. Cianet Networking is a digital communication solutions manufacturer in Brazil that went through the implementation of an innovation management assessment system. This article reports the challenges the firm faced through the diagnosing/benchmarking and action plan proposal phases as well as the challenges facing the implementation phase. This system helped the firm to understand their strengths and weaknesses as well as to establish action plans in order to achieve higher performance. Since the beginning of the implementation, the results have corroborated the
Highlights
Innovation initiatives have become extremely important for companies seeking higher competitiveness
This article presents the case study of a small hightechnology firm, Cianet Networking, a digital communication solutions manufacturer in Brazil which went through the phases described above, diagnosing/benchmarking, action plan proposal and implementation of an innovation management assessment system and reports how Cianet faced the challenges imposed after the project and the results obtained since
We present a brief explanation about Innovation Management; the research methodology; followed by the steps needed for each phase: diagnosing/benchmarking, action plan proposal and implementation, that were executed by the company, including the lessons learned by Cianet Networking and detailing the company’s experiences during the process; and the conclusions and the bibliographical references
Summary
Innovation initiatives have become extremely important for companies seeking higher competitiveness In this sense, the first step in order to start Innovation Management initiatives is to diagnose the current company’s situation and to benchmark it with best-practice companies in the market. This article presents the case study of a small hightechnology firm, Cianet Networking, a digital communication solutions manufacturer in Brazil which went through the phases described above, diagnosing/benchmarking, action plan proposal and implementation of an innovation management assessment system and reports how Cianet faced the challenges imposed after the project and the results obtained since . We present a brief explanation about Innovation Management; the research methodology; followed by the steps needed for each phase: diagnosing/benchmarking, action plan proposal and implementation, that were executed by the company, including the lessons learned by Cianet Networking and detailing the company’s experiences during the process; and the conclusions and the bibliographical references
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