Managing industry enabled e-government: lessons learned from the IT industry in Taiwan

Abstract

The emerging new form of provides public services with the means to gain and retain competitiveness in a complex and turbulent global political environment. However, the way in which initiatives link policies that promote the IT and, in turn, support the evolution of has not yet been onvincingly demonstrated. To address this gap, this paper focuses on the concept of industry enabled e-government to study the development of and suggests that the policies of and promotion of IT industrial transformation are dual cores for a government seeking an information based society. A case study is presented and serves to identify the industry–government interaction. The study suggests that factors including technology development and standards setting, key performance index setting, private–public partnerships and learning should be taken into account in developing e-government. An extension of these findings leads to four research propositions for the development of and the implications of policy making for IT industries are discussed.