Abstract
ABSTRACTA landmark study completed by a public policy research organization concluded that American technical businesses can expect a heterogeneous labor force in the future. To maximize productivity, it is crucial that managers tap the potential of all employees, no matter how diverse employee backgrounds might be. A major change in attitudes and behaviors is necessary so that no employee may be limited by the barriers of organizational structure, whether formal or informal. This article recognizes some of the companies that are pioneers in their efforts toward diversity education, and presents a model approach for planning diversity in a technical environment. The model approach was developed by the author by careful review of current diversity programs in the literature.
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