Abstract
The article examined “managing diversity for organizational efficiency.” It sought to find out the extent to which diversity management influences organizational efficiency through the management of conflict, cultural diversity, and employees’ perception of marginalization as well as teamwork and employee work attitude. The survey design was employed. A sample of 178 respondents from nine multinational companies in south-south Nigeria was employed. Research data were analyzed using structural equation modeling, with diversity management and organizational efficiency serving as latent variables. The results show that the management of cultural diversity, employees’ perception of marginalization, and conflict significantly influences diversity management. Furthermore, diversity management and teamwork significantly influence organizational efficiency. The need for managers of diverse workforces to give priority to diversity management, to ensure its effective implementation, was suggested, among others.
Highlights
The workplace is becoming more and more diverse than ever, owing to the impact of worldwide economic integration, known as globalization, which has made the world a global village
Results of the structural equation model (SEM) indicate that management of employees’ perception of marginalization and management of cultural diversity and conflict management are significant predictors of diversity management; the first latent variable (L1) at 1% level because the asymptotic significant probabilities associated with the tests are less than 1% (.01) the assumed levels of significance
This is shown by the calculated Z and associated asymptotic significant probabilities, which are 2.88 (.004), 3.04 (p < .001), and 2.71 (.007) for management of employees’ perception of marginalization and management of cultural diversity and conflict management, respectively
Summary
The workplace is becoming more and more diverse than ever, owing to the impact of worldwide economic integration, known as globalization, which has made the world a global village. The ability to fit into any organization in any part of the world without any feeling of estrangement is a global corporate culture which thrives under effective diversity management It is for this reason that diversity management appears to have assumed significant importance in management literature in recent times with various academics from across a wide spectrum of interrelated intellectual disciplines researching and examining the concept from different perspectives. They include Ikeije and Lekan-Akomolafe (2015), Green et al (2015), Edewor et al (2014), Wambui et al (2013), Olsen and Martins (2012), Panda (2010), Henry and Evans (2007), as well as Edewor and Aluko (2007), among others
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