MANAGING CORPORATE CLEANING OPERATIONS WITH A FLUTTER-DEVELOPED MOBILE APP: MAXIMIZING EFFICIENCY WITH THE CLEANER APP

Abstract

This study introduces a mobile application designed to streamline and supervise institutional operations. The application facilitates seamless coordination for cleaning staff and supervisors. At our university, cleaners used to mark their tasks on paper to prove completion, but this method did not allow for tracking cleaning durations and details. To address these issues, we developed an application that offers a new approach to institutional digital transformation for monitoring cleaning tasks. The application is programmed in Flutter, with a Firebase database, and allows for the recording of task start and completion times, providing managers with a transparent overview. Cleaners access and complete tasks via the user interface, while managers monitor activities, track progress, and generate daily reports through the management interface. A key feature of the application is its ability to archive historical data, allowing managers to access past records and gain insights into operational trends. Additionally, the capability to export reports in PDF format offers accessibility and ease of sharing. The evaluation of the application was conducted by examining data from the Cleaning Services Monitoring Unit under the University's Administrative and Financial Affairs Department. The examined data comprises 280 days and includes 33,587 records. By meticulously recording task start and completion times, the application provides managers with a transparent overview for analysis and evaluation. According to the data from the Cleaning Services Monitoring Unit, the application has increased efficiency by 23% and reduced task completion times by 28%. As a result, cleaners have been able to complete an additional task each day. This demonstrates that the application enhances functionality and makes operations more efficient.