Abstract
Computer-aided engineering (CAE) technology is rapidly altering the design services delivery process. The implementation of this technology is affecting the management of design production as well as associated quality control activities. Many civil engineering managers do not recognize the organizational impact of this change. Among the numerous issues with which managers must deal in order to improve future company performance and maximize the benefit of CAE technology are: (1) the changing business environment; (2) the need to revise design production and quality control processes; (3) the identification of appropriate organizational structures; and (4) the effective management of human resources. Architect-engineering firms must develop a strategy to answer these questions if they are to remain competitive in the future. This paper suggests the basis for developing such a strategy.
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