Abstract
The goal of this study was to identify and assess the impact of the COVID-19 pandemic on project management practices in healthcare organizations, taking into account, in particular, risk analysis, project performance, organization of the work of project teams, and tendencies in future developments in project management. In order to achieve this goal, a study was conducted on 20 project managers in selected healthcare organizations in Poland. The results indicate that a systematically conducted risk analysis as part of the implemented projects enabled rapid and effective reactions during the COVID-19 pandemic. The pandemic has also significantly altered the organization of the work of project teams and, in the opinion of the research subjects, this will significantly impact future solutions for project management in healthcare organizations. The obtained results form a basis for the increase in professionalization in project management in healthcare organizations.
Highlights
IntroductionThe pandemic period has been characterized by intensified implementation of many projects within healthcare organizations, in the areas of medical research, new solutions for work, telemedicine and IT, and in the organization of the medical services system and of infrastructural solutions
The results indicate that appropriate preparation and earlier actions concerning project risk analysis in the studied organizations have enabled a faster and effective reaction during the COVID-19 pandemic
Representatives of the studied healthcare organizations, in which risk analysis is conducted as a standard part of the implemented projects, confirmed that the risks from the initial stages of the pandemic were identified and described earlier in the organization, which enabled a rapid and effective reaction after they materialized during the pandemic
Summary
The pandemic period has been characterized by intensified implementation of many projects within healthcare organizations, in the areas of medical research, new solutions for work, telemedicine and IT, and in the organization of the medical services system and of infrastructural solutions. The sudden and dynamically changing situation has left little time for complex planning and for effective implementation, creating challenging conditions for the implementation of projects while requiring highest competency levels on the part of managers. These conditions were determined by the nature of healthcare organizations’ operations and by the diversification of their stakeholders, requiring a high level of professionalism in project management
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