Abstract
ABSTRACTThis article compares W. Edwards Deming's total quality management (TQM) theory with Frederick Winslow Taylor's scientific management theory. Although these two theories have in the past been misrepresented as philosophical opposites, the authors have researched and highlighted the extensive degree of similarity between the two. The recent rise in TQM's popularity prompts an examination of similarities between Deming's and Taylor's views on general management, operations management, and people management. Also presented are the new aspects of productivity addressed by TQM. Some time-tested productivity improvement primitives are described.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
