Management of Type 2 Diabetes Mellitus at a Rural Hospital, Kwazulu-Natal, South Africa: Is the Management of Adult Patients with Type 2 Diabetes Mellitus Optimal?

Abstract

Background: Diabetes mellitus is a common chronic disease in Montebello Hospital, a district hospital in rural Kwazulu-Natal, South Africa. The high workload, lack of continuity of care and variation in clinical practice results in poor quality of care for our patients. Research has established that effective treatments and practices can reduce the complications of diabetes. Practice redesign may be necessary to achieve markedly improved chronic illness care. The aim of this study is to improve the quality of care for adult type 2 diabetics at Montebello Hospital by means of a clinical audit. Methods: A retrospective sample of 100 patients’ medical records was examined for the period 1 July 2005 until 30 June 2006. Baseline data was extracted from these records to document the following: haemoglobin A1c (HbA1c), a documented foot examination, lipid test, blood pressure reading, dilated eye examination, aspirin use, current smokers and urine test for microalbuminuria. Diabetic-specific measures and other improvement strategies were included in the management of diabetes at the hospital from 1 July 2006. A dedicated chronic care clinic was established at the outpatient department. The clinical records were filed separately. A register and appointment system was started to encourage patients to return at regular intervals. Health education about diabetes, foot care and nutrition was given to groups. A prospective audit of 215 diabetic patients’ medical records was carried out for the period 1 July 2006 to 31 December 2006 and the same data was extracted and analyzed. Results: Retrospective results of 100 records for the period 1 July 2005 to 30 June 2006 shows 23% of patients had an acceptable systolic blood pressure (SBP) 8%. Only 26% of patients had SBP Conclusions: In this first audit we made changes to the structure and process of care. The results from this indicate that our community is at risk for diabetes complications and serve as a benchmark for monitoring changes in diabetic care. In the next audit, we need to set realistic performance targets, focus on improving communication between provider and patient, and shift our focus from treatment and diagnosis to health education and behavior modification.