Management of socio-cultural knowledge using an ontology-based socio-cultural user profile in a computer-supported collaborative learning environment

Abstract

Computer Supported Collaborative Learning (CSCL) is a pedagogical approach wherein learning takes place via social interaction using a computer or through the Internet. This kind of learning is characterized by the sharing and construction of knowledge among participants. This knowledge is shared through communication technologies embedded in CSCL systems. However in the context of globalization and the expansion of the internet and Information Technology (IT), communication becomes intercultural, so a complex and important dimension is added to CSCL and brings a new type of knowledge, socio-cultural knowledge, that needs to be shared and then presents new challenges. Therefore, in intercultural collaborative learning settings, we need to get and ensure better interaction, to get better learning. Better interaction is reached by promoting motivation to learn in groups, and this is obtained by enhancing user satisfaction which is achieved by the development of tailored CSCL tools to each user according to her socio-cultural background. Adapting the CSCL system to the culture of each participant will allow and facilitate group decision-making in the collaborative learning activity, as we take into account socio-cultural specificities of each learner, this latter will be more comfortable with the system and the other learners, and can collaborate with them to make decisions about the collaborative solution. So this article addresses the challenges started up by this context, which is how to consider socio-cultural specificities of each learner.