Abstract
Preface I: UNDERSTANDING CHANGE Nature of Change Forces of Change Types of Change Models of Organizational Change II. ORGANIZATIONAL VISION AND STRATEGIC PLANNING What is Vision? Strategic Planning Basic Paradigms to Realize Vision/Strategy III. MANAGING CHANGE Transformation Planning Creating the Support Systems Managing the Transition IV. STRATEGIC LEVERAGES TO CHANGE Organizational Restructuring Reorganizing Work Activities: Strategies Process-Oriented Strategies Competitor- and Customer-Oriented Strategies V. MANAGING CHANGE: ORGANIZATIONAL CULTURE AND MENTAL MODES Organizational Culture and Change Organizational Mental Modes and Managing Change VI. MANAGING CHANGE THROUGH PEOPLE Change Management: Dealing with Individuals Managing Change: The Three R's of Management Relationship Management Managing Change: Results Management Change Management: Dealing with Groups Overcoming Organizational Resistance to Change References Index
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