Abstract
The first section of the article focuses on the need for development in Africa and the specific challenges of development operations. It describes the need for a holistic and integrated information management model as part of the project management body of knowledge aimed at managing the information flow between communities and development project teams. It is argued that information, and access to information, is crucial in development projects and can therefore be seen as a critical success factor in any development project. In the second section of the article, the three information areas of the holistic and integrated information management model are described. In the section thereafter we suggest roles and actions for information managers to facilitate information processes integral to the model. These processes seek to create a developing information community that aligns itself with the development project, and supports and sustains it.
Highlights
The three areas are as follows: z Information related to the initiation and introduction of the development project; followed by z the application of information regarding the management of the development process self; and z a seventeen-activity checklist of community life to monitor the developing community
To address the abovementioned research question, the three information areas that represent the cyclic flow of information during development processes are identified and discussed, followed by a description of the facilitation processes, which is seen as the vehicle for the management of the flow of the information generated in the three information areas, as well as the roles and actions of information managers to facilitate these processes
The proposed model is divided into three information areas, as it relates to the flow and use of information during development projects
Summary
The proposed model is divided into three information areas, as it relates to the flow and use of information during development projects. Information area 1 deals with information regarding initiating development. Information area 2 focuses on information regarding the development management processes and information area 3 considers information regarding community life, culture and traditions of the developing community. The different information areas are discussed in more detail.
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