Management of Human Resources as a Competitive Advantage

Abstract

This work intends to contribute to the knowledge of how Human Resource Management (HRM) can generate a competitive advantage for the organizations. The quantitative research used the statistical analysis, through the simple correlation of the Indexes of Happiness with Work (IHW), as well as the subitems that compose it, the Index of the Personnel Management Quality (IPMQ) and the Index of Quality of Work Environment (IQWE) with net profit/Earnings Before Interest, Tax, Depreciation and Amortization (EBITDA)/Sales growth (%) of the best and largest companies in Brazil. The research results showed a weak correlation between these indexes. However, it was possible to identify that internal communication and employee participation/autonomy are the Human Resource Management Practices (HRMP) that demonstrate some kind of impact on sales growth. This research was limited to analyzing the historical series from 2013 to 2016 of the yearbooks published by the magazines Exame Best and largest companies and the 150 best companies to work for from - Voce S/A; both carried out by the Abril publishing house. The results identified through this study will contribute to companies developing initiatives aimed at improving their sales and thus generating a competitive advantage. For people, for demonstrating their importance in companies and to the academia, when it makes possible the questioning and development of future studies on this topic which need to be addressed.