Management Capacity of University Administrators as a Predictor of Quality Assurance in Federal Universities in North East Geo-Political Zone, Nigeria

Abstract

Quality in education has become the major concern of the world. For this reason; universities all over the globe has been making efforts to achieve the best quality in their programmes. However, it is a known fact that no university can succeed in the achievement of its quality assurance without dedicated university administrators. University administrators proper planning, organizing, directing, coordinating and controlling of university resources is paramount for internal quality assurance to be realized. The objective of the study is to determine university administrators Planning, Organizing, Directing, Coordinating and Controlling capacity as it predicts the level of internal quality assurance in Federal Universities in North East Geo-Political Zone of Nigeria. Based on this a research question and a hypothesis (tested at 0.05 level of significance) emerged. The population of the study comprise of 3,417 Academic Staff from the six federal universities in the zone. Six hundred and eighty three (683) staff was sampled for the study. Mean and standard deviation was used to answer the research question while multiple regressions and one way ANOVA statistics was used to test hypotheses. The result reveals that planning; organizing, directing, coordinating and controlling management capacity explained 99.1% of the variance in internal quality assurance and is therefore significant predictors of internal quality assurance in federal universities in north East Geo-Political Zone, Nigeria. The study therefore recommends that; University administrator should emphasise on proper planning and implementation of university activities, share duties and responsibilities appropriately to staff, supervise and monitor the activities of the universities in the right manner, harmonise all work activities of academic staff and constantly check on the work carried out by academic staff to identify areas of deviation and equally take proactive measures in correcting them for internal quality assurance to be realized.