Abstract
The hospitality industry has been making a remarkable contribution to the growth of several countries’ economies. From a business perspective, the best management accounting (MA) techniques and practices are fundamental to the success of companies. However, studies in this specific area in the hotel industry are scattered in the scientific literature in different types of documents and different languages, and with an irregular distribution throughout the years (2000–2020). To fill this gap, a thorough analysis of the global performance of management accounting practices in hospitality is crucial. This study accessed the Web of Science database in three different languages and systematized the articles to be included in this research through the PRISMA guidelines, which allowed an empirical basis for the critical approach to this topic. The greatest relevance of the study is the fact that it presents a systematic review of the literature on hotel management accounting practices, for which these results were enriched with a critical approach. The innovative character of the study focuses on evidence of the increasing implementation of some hotel management accounting practices over the years, such as some operating ratios and the USALI. In practical terms, the results of this study explain the overall performance of management accounting practices in the lodging industry and which ones are most widely used. The importance of the practices to support the decision-making of hoteliers and the challenges that they need to face in their implementation are also shown.
Highlights
IntroductionGlobalization and increased competition in the hospitality industry create the need to improve the performance of its activities [4]
The tourism and hospitality industries are key to the economies of many countries, and governments are interested in these sectors because of their multiplier effect [1,2,3]
To analyze the variables of management accounting techniques and practices, ratios and indicators, and the USALI applied to the hospitality industry, the scientific literature, which was the source of information for this research, was exhaustively studied using a systematic review method through variable-oriented analysis, as in other studies of the same type [64]
Summary
Globalization and increased competition in the hospitality industry create the need to improve the performance of its activities [4]. The accounting control systems developed since 1980 [6] are based on the identification, interpretation, and communication of information for the purpose of evaluating, controlling, and ensuring the efficiency of resources within the organization [7]. In other words, these management accounting practices determine results in several areas to create activity/responsibility centers that allow the understanding of income and associated expenses and to prepare detailed analyses [8]. The analysis of the existing literature in hospitality management accounting practices is essential, as well as the understanding of how these practices performed throughout the first two decades of the twentieth century
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