Abstract

In the Kaiser Permanente (KP) Georgia Region, a program of extensive mailings, call center contacts, and other avenues of patient education has been designed to increase the number of women having mammograms and to decrease the mortality rate from breast cancer. Citing statistics from various studies nationwide and in the Atlanta area, the authors outline some reasons for patient resistance to mammography and describe the resulting development of a "patient fact sheet" and other interventions intended to increase the rate of screening mammograms conducted in our target population of KP members.

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