Malay Language Translation of an Instrument to Assess Perception of Lean Adoption in Healthcare Service

Abstract

Based on thorough literature search, Lean in Healthcare Questionnaire (LiHcQ) has not yet been validated in Malay, so the purpose of this study was to create a validated Malay version of LiHcQ for the purpose of assessing perceptions of lean adoption among healthcare workers. The translated LiHcQ could encourage more studies to examine the perception of lean adoption in Malaysia. The translation using forward-backward method was carried according to the established guideline available involving multiple committee members. Ten respondents involved in face validity assessment with universal face validity index was 0.91. Assessment of construct validity was done using 251 Emergency Department personnel which included doctors, nurses and medical assistants. The goodness of fit indices for the four LiHcQ-M factors were good. The composite reliability of the four domains ranged from 0.784 to 0.902 and average variance extracted (AVE) ranged from 0.547 to 0.653. The internal consistency ranged from 0.750 to 0.905 and stability reliability was acceptable. LiHcQ-M is a suitable instrument for measuring the perception of lean adoption among medical staff based on the results of its validity and reliability assessments. It is highly recommended for additional validity study to be carried out in order to validate LiHcQ-M’s credentials.