Abstract

Cyberbullying is a growing and significant problem in today’s workplace. Existing automated cyberbullying detection solutions rely on machine learning and deep learning techniques. It is proven that the deep learning-based approaches produce better accuracy for text-based classification than other existing approaches. A novel decentralized deep learning approach called MaLang is developed to detect abusive textual content. MaLang is deployed at two levels in a network: (1) the System Level and (2) the Cloud Level, to tackle the usage of toxic or abusive content on any messaging application within a company’s networks. The system-level module consists of a simple deep learning model called CASE that reads the user’s messaging data and classifies them into abusive and non-abusive categories, without sending any raw or readable data to the cloud. Identified abusive messages are sent to the cloud module with a unique identifier to keep user profiles hidden. The cloud module, called KIPP, utilizes deep learning to determine the probability of a message containing different categories of toxic content, such as: ‘Toxic’, ‘Insult’, ‘Threat’, or ‘Hate Speech’. MaLang achieves a 98.2% classification accuracy that outperforms other current cyberbullying detection systems.

Highlights

  • While cyberbullying is a widely recognized problem for adolescents [1], racism, misogyny, homophobia, and other causes of cyberbullying do not just disappear with the granting of a diploma or degree

  • The ever-increasing prevalence and importance of electronic communication mechanisms in organizations today including social networks, along with the ever-expanding global cyber-marketplace, are the foundations necessary to facilitate cyberbullying in the workplace [3]

  • Cyberbullying in the workplace is typically conducted using social networks and social media, email, and text (SMS) messages, which allow for cyberbullies to often remain anonymous [4]

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Summary

Introduction

While cyberbullying is a widely recognized problem for adolescents [1], racism, misogyny, homophobia, and other causes of cyberbullying do not just disappear with the granting of a diploma or degree. These attitudes and the large percentage of type-A personalities present in STEM-related businesses [2] lay a fertile ground for cyberbullying of adults. The recent migration of employees to online workplace environments due to the COVID-19 pandemic and consequent reliance on social media networks and the Internet for conducting everyday work may further exacerbate the problem [5,6]. There is a need for automatic intelligent detection of cyberbullying in organizational contexts [13]

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