Abstract

Understanding the rational mindset, employee morale and governance behavior can be known through the historical roots of a nation. Their grip on administrative ethics and adherence to the code of public service ethics can be used as indicators of quality of service to the community. This paper aims to discuss the bureaucratic maladministration behavior in Indonesia in the historical approach. Analysis of scientific sources relating to history is the main method used in this paper. Researchers divided the history of bureaucratic maladministration into five epochs, namely the pre-colonial era, the Dutch colonial era, the Japanese colonial era, the Old Order era, the New Order era and the post-reform era. The results of the analysis of this study indicate that public administrators are more focused on serving the interests of the authorities rather than serving the people. The term bureaucracy used has indeed changed with the times, bureaucracy of priyayi and servants, bureaucracy of civil service, modern bureaucracy, but their behavior still serves the ruling regime. Even though post-reformation, there has been a change in legislation relating to public services, but at the level of bureaucratic maladministration behavior, it has still failed to overcome. Preventing bureaucratic maladministration behavior through planting and practicing religious teachings and social norms is a solution that can be done by the government so that the ideals of bureaucratic reform can be realized.
 
 Keywords: maladministration, bureaucracy, administration, public services.

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