Abstract
Journal Article Making the Public Sector More User Friendly? A Critical Examination of the Citizen's Charter Get access MICHEAL CONOLLLY, MICHEAL CONOLLLY Search for other works by this author on: Oxford Academic Google Scholar PENNY MCKEOWN, PENNY MCKEOWN Search for other works by this author on: Oxford Academic Google Scholar GRAINNE MILIGAN-BYRNE GRAINNE MILIGAN-BYRNE Search for other works by this author on: Oxford Academic Google Scholar Parliamentary Affairs, Volume 47, Issue 1, January 1994, Pages 23–36, https://doi.org/10.1093/oxfordjournals.pa.a052459 Published: 01 January 1994
Full Text 
Sign-in/Register to access full text options
Sign-in/Register to access full text options 
Published version (
Free)
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
