Making the elusive more tangible

Abstract

The COVID-19 pandemic exacerbated the lack of accessible tech skills training for screen reader users. To address this gap, we developed remote tools and techniques to support screen reader users in learning web development. In this paper, we describe our design and implementation of a free, remote web development workshop, designed to introduce 12 screen reader users to HTML, CSS, and JavaScript. We taught the workshop remotely using synchronous lectures followed by 1-on-1 time with teaching assistants (TAs), and included a resource-rich website, tactile diagrams, and discussion forum. We evaluated the impact of the workshop, as well as techniques and tools using pre- and post-workshop surveys, observational field notes, exit interviews, and unit quizzes. At the end of the workshop, all students demonstrated their knowledge of web development basics by creating and publishing their own websites; showed an increase in self-efficacy; and maintained a high level of interest in the subject. Participating in this workshop benefited our TAs who reported increased confidence in understanding accessibility concepts, increased interest in pursuing work related to accessibility, and plans to apply what they learned. Based on these findings, we recommend techniques and tools to support remote screen reader users learning web development; and suggestions for engaging with post-secondary institutions to pair service learning with tech skills training. We close with recommendations for implementing and adapting the workshop using our open-educational materials.