Abstract
Addresses how to make telecommuting work for software managers. It is possible to create a telecommuting culture-an environment in which people can successfully work from wherever they happen to be physically. The critical component of that culture is building and maintaining an open and trustful communication between the manager and the employee and between the employee and the rest of the team. One way to build that three-way communication is to create a track record of successful deliverables by clarifying the work required, facilitating interaction rules, clarifying how people work with each other one-on-one, and specifying how the telecommuter participates with the team
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