Abstract

Mediation series is a set of three guides that will help policy-makers, organizations, and practitioners build mediation practice and culture. The series include mediation essentials, integrated conflict management design workbook, and making mediation law. Mediation essentials serves as a complete orientation guide to alternative dispute resolution (ADR) in general and to mediation. Making mediation law offers a robust perspective on how to design mediation policy and legislation. Guidance in this area is in high demand and scarce (besides the United Nations Commission on International Trade Law (UNCITRAL) model law on international commercial conciliation and its guide, there aren’t many other comprehensive resources). The authors hope that making mediation law will effectively fill that gap. Integrated conflict management design workbook offers a hands-on focus for designing effective dispute management systems for organizations.

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