Abstract

This paper uses the ‘strange’ case of human emotive facial expression as a means to help unpack and relate three inter–related concepts, each with a different intellectual pedigree: intentionality from philosophy, intensionality from linguistics and in-formation from the information disciplines. Both intentionality and intensionality are concepts which, although frequently used within the Information Systems literature, are rarely critically examined. Our examination of both theory and case not only identifies a number of limitations with our contemporary understanding of information itself: it also highlights the important, but much neglected role, that the communication of emotion or affect plays within information systems. As such, the work described offers a step towards the development of an alternative genre for thinking about the key locus of the ‘Information’ disciplines.

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