Making Corporate Social Responsibility Work: Recommendations for Utilizing the Power of a Shared Purpose

Abstract

Aguinis and Glavas (2013) provide a framework for understanding corporate social responsibility (CSR) programs and their outcomes. They suggest that embedding CSR within the strategy and everyday practices of an organization will help employees find meaning and purpose in their work. However, successfully implementing a large-scale organizational change—such as embedding CSR in all aspects of strategy and day-to-day business practices—brings many challenges. For example, in order for organizational change initiatives to succeed, organizational members must buy into the change, those at the top must drive the change, organizational members must be held accountable for implementing the change, and rewards should be tied to the behaviors that align with the change (Austin & Bartunek, 2003). In this article, we will expand upon Aguinis and Glavas to provide recommendations of how to uncover a shared purpose to inform CSR initiatives. Herein we provide recommendations for how to increase the likelihood of success when embedding CSR by first achieving the necessary understanding of what drives the organizational members' purpose and meaning before implementing the change.