Abstract
The modern conditions of high-tech and highly competitive markets require the evolution of the enterprise automation systems. Such new, the post-ERP systems should meet the conditions for the provision of customer self-service and other counterparts, the dramatic decrease of the manual labour through automation, robotic application, integration with other systems and external contracting systems, multi-channel marketing and distribution, reduction of supply chains and other current trends. These systems should be built on the new IEM Automation Paradigm (Intelligent Enterprise Managing) and therefore belong to the IEM system class. As stated in the IEM paradigm article, a modern approach to solving the task of automation is based on the application of "best" solutions for each separate entity or business unit. In practice, however, this approach has resulted in a series of significant problems. The scale of the problems is increasing with the growth in transactional load, competitive pressures on the market, requirements for accelerate optimization, and business processes changes.
Highlights
Research in the area of "Intelligent Systems" has received State support (Order No 701 of the USSR Civil Code on Public Education from 30/08/1989)
The Intelligent System was defined as a range of means together with a man included into an information process which are able to conduct the synthesis of a goal, act, find more effective ways to achieve the goal (Pupkov & Konkov, 2001; Tarman, 2010; 2016;2017; Tarman, Baytak & Duman, 2015; Tarman & Baytak, 2011)
This means that the product must run on different operating systems, use a large set of database management systems and other technologies to store data that allow the product to be used in a specific environment at the enterprise
Summary
Research in the area of "Intelligent Systems" has received State support (Order No 701 of the USSR Civil Code on Public Education from 30/08/1989). A research program "Intelligent Systems", has been approved, according to which scientists of Research and Development Establishments and universities of the country have been tasked to design Intelligent System (prototype), based on achievements in the area of systems theory, neurophysiology, computer technology and computer science (The USSR State Committee on Public Education, 1991). An intelligent system is an information technology system that has the required knowledge data base, an operating procedures, intelligent assistance, and it solves tasks without the help of an operator (the operator is the expert outlining the way of proceeding and responsible for decision-making). An information technology system with the required knowledge data base, operating procedures, intelligent assistance, but not capable of solving tasks without the help of the operator, the person responsible for decision-making is defined as the intellectualized system. The difference between the intellectual system and the intellectualized one is determined by the fact of presence of the person, the professional operator in the decision making process
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