Abstract
Tourist villages are among the tourist attractions which are often visited by tourists. The development of these tourist destinations is undertaken by referring to the data of the Ministry of Tourism and Creative Economy. Currently, there are a total of 978 tourist villages in Indonesia. This number has increased sharply since 2009, in which there were only 144 tourist villages. Unfortunately, the existence of tourist villages might result in a shift in land conversion, tourism use, and clothes. Moreover, this might cause damage to cultural assets which can be reduced only by rigorous rules of the local wisdom. This research tries to improve the system adopted in the development of tourist villages using the approaches of Kansai Engineering and Macroergonomic Analysis and Design (MEAD). Based on the research findings using Kansai Engineering, there are 3 kansai words found to cause problems to the development of tourist villages, which were then repaired using the approach of the MEAD concept so that the proposed work system design is to integrate the existing components by formulating and creating visions & missions, work instructions, and Standard Operating Procedures (SOP).
Highlights
In Indonesia, the tourism sector is one of the third largest contributors of foreign exchange income (Ministry of Tourism, 2016)
The existence of tourist villages might result in a shift in land conversion, tourism use, and tradition which results in damage to cultural assets (Isnaini et al, 2015)
The stages of the macroergonomic approach using the method of Macroergonomic Analysis and Design (Hendrick, 1997; Hendrick & Kleiner, 2001) among others are: (1) analyzing the environmental system and organizational subsystems; (2) defining the type of a production system and determining the level of performance expected; (3) defining operating units and work processes; (4) identifying variances; (5) creating a variance matrix; (6) creating a table of key variance control and the analysis of personnel’s roles; (7) allocating functions and combining designs; (8)
Summary
In Indonesia, the tourism sector is one of the third largest contributors of foreign exchange income (Ministry of Tourism, 2016). There are a total of 978 tourist villages in Indonesia This number has increased sharply since 2009, in which there were only 144 tourist villages (Ministry of Tourism, 2016). The existence of tourist villages might result in a shift in land conversion, tourism use, and tradition which results in damage to cultural assets (Isnaini et al, 2015). Such a condition can be solved by reducing the rigorous rules of local wisdom (Hermawan, 2016). Research on improving a working system using MEAD was conducted by Realyvásquez et al (2015), Cahyaditha et al (2013), Kazemi et al (2017), and Purnomo et al (2017) This method is used to enhance work productivity (Robertson et al, 2017). In accordance with the mandate of the Law on tourism which stipulates that one of the objectives of tourism is to increase regional income in order to increase the welfare and prosperity of the people (UU, 1990)
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