Abstract
In queueing systems with multi-server models, every server goes on vacation irrespective of the availability of the server in the system. This creates inconvenience to the customers in places like computer network, communication network, hospitals, telegraph offices and telephone booths, etc., where at least one server must be available in the system for service. In this paper, an analysis has been carried out on a bulk service queueing system with two servers in which at least one server is available for service in the system always.
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