Abstract

Lévy processes are defined as processes with stationary independent increments and have become increasingly popular as models in queueing, finance, etc.; apart from Brownian motion and compound Poisson processes, some popular examples are stable processes, variance gamma processes, CGMY Lévy processes (tempered stable processes), NIG (normal inverse Gaussian) Lévy processes, and hyperbolic Lévy processes. We consider here a dense class of Lévy processes, compound Poisson processes with phase-type jumps in both directions and an added Brownian component. Within this class, we survey how to explicitly compute a number of quantities that are traditionally studied in the area of Lévy processes, in particular two-sided exit probabilities and associated Laplace transforms, the closely related scale function, one-sided exit probabilities and associated Laplace transforms coming up in queueing problems, and similar quantities for a Lévy process with reflection in 0. The solutions are in terms of roots to polynomials, and the basic equations are derived by purely probabilistic arguments using martingale optional stopping; a particularly useful martingale is the so-called Kella-Whitt martingale. Also, the relation to fluid models with a Brownian component is discussed.

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