Abstract

Tourism demand forecasting comprises an important task within the overall tourism demand management process since it enables informed decision making that may increase revenue for hotels. In recent years, the extensive availability of big data in tourism allowed for the development of novel approaches based on the use of deep learning techniques. However, most of the proposed approaches focus on short-term tourism demand forecasting, which is just one part of the tourism demand forecasting problem. Another important part is that most of the proposed models do not integrate exogenous data that could potentially achieve better results in terms of forecasting accuracy. Driven from the aforementioned problems, this paper introduces a deep learning-based approach for long-term tourism demand forecasting. In particular, the proposed forecasting models are based on the long short-term memory network (LSTM), which is capable of incorporating data from exogenous variables. Two different models were implemented, one using only historical hotel booking data and another one, which combines the previous data in conjunction with weather data. The aim of the proposed models is to facilitate the management of a hotel unit, by leveraging their ability to both integrate exogenous data and generate long-term predictions. The proposed models were evaluated on real data from three hotels in Greece. The evaluation results demonstrate the superior forecasting performance of the proposed models after comparison with well-known state-of-the-art approaches for all three hotels. By performing additional benchmarks of forecasting models with and without weather-related parameters, we conclude that the exogenous variables have a noticeable influence on the forecasting accuracy of deep learning models.

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