Abstract

The recent global experience of COVID-19 has problematized the face-to-face co-design process and forced co-design researchers and practitioners to rethink the process of collaboration that typically takes place in a co-design workshop. This paper considers how we might continue to co-design when physical proximity is not possible. Recognising that technology has long played a role in co-design practice, we argue that to date, the technologically mediated experience of co-design has been largely based on the assumption of replicating the physical and embodied experience of the co-design workshop. Rather than accepting the deficit culture implied through the curtailing of much of the conventional face-to-face activities we associate with co-design, this paper reports on proactive research into novel possibilities for continuing collaborative research work through the concept of ‘low-contact co-design’. A series of proprietary visual models that explore a range of spatiotemporal conditions within which co-design practices can occur are presented. Opportunities for engaging with new communities, and in new processes are highlighted and a spatiotemporal framework for planning co-design processes is presented.

Highlights

  • The workshop has played a fundamental role in the process of co-design for the past 50 years

  • The recent global experience of COVID-19 has problematized the co-design process and forced co-design researchers and practitioners to rethink the process of collaboration, and consider how we might co-design when physical proximity is not possible

  • Digital technology has been successfully used in co-design practice, this paper presents a series of new explorations in response to COVID-19

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Summary

Introduction

The workshop has played a fundamental role in the process of co-design for the past 50 years. One of the initial responses to this challenge has been to turn to technologically mediated approaches to collaboration that connect participants through ICT-based platforms. The transition from face-to-face workshops to these digital environments has been discussed at length in a number of co-design forums including within the European Network of Living Labs, and OpenIDEO. Digital technology has been successfully used in co-design practice, this paper presents a series of new explorations in response to COVID-19. The idea that ‘we are better together’ underpins many collaborative approaches which aim to work with people rather than for (or on) them (Manzini, 2015)

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