Abstract
Current chatbot development platforms and frameworks facilitate setting up the language and dialog part of chatbots, while connecting it to backend services and business functions requires substantial manual coding effort and programming skills. This paper proposes an approach to overcome this situation. It proposes an architecture with a chatbot as frontend using an IoT (Internet of Things) platform as a middleware for connections to backend services. Specifically, it elaborates and demonstrates how to combine a chatbot developed on the open source development platform Rasa with the open source platform Node-RED, allowing low-code or no-code development of a transactional conversational user interface from frontend to backend.
Sign-in/Register to access full text options 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a callDisclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.
