Abstract

Disruptive innovations generated by digital technologies push the public services to digital transformation in order to become not only a problems solver for community, but a real social, economic and environmental development engine. With all significant progress, the use of e-Government services in Romania remains the lowest in the EU; high quality services are not available in a significant part of rural areas. The paper highlighted the spatial heterogeneities of the broadband infrastructure at level of NUTS – 5 expansion correlated to Low-Low (LL) high human capital clusters in public administration and marginalized rural areas. Using data from World Bank studies, provided in the ArcGis Cloud, from Romanian broadband investment prioritization and micro data provided by INS census, we developed a spatial cluster analysis by the means of ESDA method. In public administration the high human capital is clustered in a few innovative hubs which in the absence of a functional and interconnected national administration IT system makes difficult the public administration modernization, especially in the context of regional decentralization. At the county level is visible the pattern of center periphery, where the center is usually the county residence and the LL clusters are the frontier of the counties. Usually, at this frontier are located marginalized rural areas where are provided poor public services. As a recommendation, the future e-government development must be spatial harmonized with the high human capital in order to assure a valuable public service, everywhere, whether it is the smallest village or a big city, to reconnect the public to the state and the state to the public in an inclusive and intelligent manner.

Highlights

  • Disruptive innovations generated by digital technologies push the public services in a new era

  • - 'White zones Next Generation Networks (NGN)' refers to SIRUTA villages in rural and urban areas of Romania that do not have either local loop or backhaul broadband connections with a download speed of 30 Mbps or above and are not involved in broadband projects funded by public funds in progress

  • We focus on the high human capital employee into the – Act. 84 Public administration and defense; compulsory social security, containing on division, as a proxy for the public administration human resource involved in e governing digital services providing

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Summary

Introduction

Disruptive innovations generated by digital technologies push the public services in a new era. The main innovations points the transitions from universal solutions to unique ones based on the local data, from a finalized version towards beta versions developed in the open, focused on easy use and universal accessibility (including person with disability or without digital skills) It is a new focus, from website to services tailored to solve the beneficiary’s problems. The tremendous importance of overcoming the rural digital divide, solved with the state intervention, in emerging countries is illustrated by Shenglin et al (2017) with China’s “Villages Connected” Programme This Programme has a result “all villages have some form or another of broadband internet access such as fixed, mobile or satellite”

Romania’s development of the broadband infrastructure
E-Government services and public administration consolidation in Romania
Research Methodology and Model
Findings
Romania Case study
Full Text
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