Abstract

Purpose In this study, we examined whether the associations between working hours, job satisfaction, and work-life balance are mediated by occupational stress. In addition, we tested whether perceived time control helps moderate the effects of working hours and occupational stress. Methodology Questionnaires were administered to 369 respondents working in the high-tech and banking industries. Analyses were then conducted on the data. Findings The analysis revealed significant correlations between long working hours and both occupational stress and work-life balance, as well as between occupational stress and both work-life balance and job satisfaction. In addition, the relationship between working hours and occupational stress exhibited a significantly positive interaction with perceived time control. Value The results indicate the importance of giving workers greater control over working hours. We therefore recommend that labor laws should be revised as necessary to prevent excessive working hours and enhance work-time flexibility.

Highlights

  • In terms of the working hours of the study participants, the results indicated that the mean scores for occupational stress (p < 0.001) and work and life balance (p < 0.001) were significantly higher for those who worked overtime (≧ 40hrs) than for those who did not work overtime

  • All the paths revealed by the analyses indicated that working hours had seminal effects on occupational stress, work-life balance, and job satisfaction

  • To the best of our knowledge, this study constitutes the first investigation of occupational stress that has made use of both perceived control over time as a moderator and crosssectional mediation in order to investigate the experiences of high-tech and banking industry employees

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Summary

Introduction

Workers in Taiwan are commonly required to work long hours by their employers. The results of a survey by Taiwan’s Ministry of Labor, for example, indicated that, in 2014, employees in Taiwan worked an approximate average of 2134.8 hours, a yearly total similar to, but somewhat higher than, those of workers in South Korea and Japan (2124 and 1729 hours, respectively) (“The OECD Teaching,” n.d.) [1]. About 25% of Taiwanese workers are obligated to work excessive hours, in spite of the fact that excessive working hours are prohibited by Taiwan’s Labor Standard Act. about 25% of Taiwanese workers are obligated to work excessive hours, in spite of the fact that excessive working hours are prohibited by Taiwan’s Labor Standard Act Of those workers, approximately half indicated that their excessive work hours negatively impacted their health (“The OECD Teaching,” n.d.)

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