Abstract

The worldwide usage and importance of logistics outsourcing has grown dramatically over the last decades and will continue to do so. A model of logistics outsourcing relationship is developed and hypotheses are presented regard-ing the antecedents and consequences of trust. The objective of this research is to describe the relationships between logis-tics service providers and their customers. It aims at increasing interaction between customers and logistics service provid-ers. Our analysis is based on an extensive survey of the literature on logistics outsourcing relationship.

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